Patients Where do I get vaccines?
The regular influenza vaccine is not available through the clinic for
the flu season of 2009-2010. The H1N1 influenza vaccine is available.
You will need to call the office to schedule an appointment to receive
the vaccine. Other vaccines that are available for patients with
private insurance (i.e. Aetna, Blue Cross) are the tetanus and
Diphtheria vaccine, and we offer screening for tuberculosis exposure
via the PPD vaccination. Personal Touch Medical Center participates
with the program Vaccines for Children (VFC) to offer free childhood
vaccines to children whom receive Medicaid and all uninsured children.
How do I get
my lab and radiology reports?
If a patient has an abnormal lab or radiological report our staff will
make every effort to reach and inform that individual to return to the
office. All patients are welcome to call to receive their normal
results.
Our physician is happy to review your results with you and you are
welcome to have a copy of any report. Remember if a physician has asked
you to return to the clinic for a follow-up visit, it is very important
that you return for results.
Is my doctor in
today and can I make an appointment?
Please refer to the office hours page which is updated each month. If
there are changes that occur they will appear in the news section of
the home page. We do our best to maintain this schedule however
unforeseen circumstances do occur- illness, emergency call back to the
hospital, etc. If you have an urgent need, please call the office as
early as possible to be seen ASAP.
I don't have a
family doctor and I need a regular physical exam?
All of our clinic our physician is a fully trained family doctor and
would be pleased to take care of all your family's medical needs.
Please call our office to schedule an appointment for your annual exam.
Insurance What is a Deductible? Do I
have to pay it before seeing the doctor?
Your health insurance deductible is the amount that you will
have to pay for a claim (such as a surgical procedure or
hospitalization, or routine office visits) before the health insurance
pays anything. For example if you have a $100 deductable, and the
office visit is $150, you will have to pay the first $100 before you
insurance will pay the next $50.
Yes, you will have to pay your
deductible prior to seeing the doctor.
What is a Copay? Do I have to pay
it every time I see the doctor?
Your co-pay is the fixed amount you pay for using routine
services like visiting your primary care physician or an emergency room
or purchasing a prescription drug. For example, a plan may require
co-pays of $20 for office visits, $100 for emergency room visits, and
$15 for generic prescriptions or $30 for name-brand drugs.
Yes, you will have to pay your co-pay prior to seeing the doctor.
Special Help What if a patient has
special needs? If
a patient or family member has special needs, please notify the staff
ASAP via phone, to make the necessary arrangements for you or your
family member.